Aimgold app support

Help with Aimgold and Aimgold PRO.

For help with your account, identity verification, appointments, valuations or an existing sale, contact the Aimgold support team.

Aimgold

For customers using the Aimgold app to sell gold by post or arrange a visit with a participating dealer.

Aimgold PRO

For authorised dealer operators managing appointments, walk-in sellers and valuations. If you need access or help with your branch account, contact your branch administrator or Aimgold support.

What to include

Tell us which app you use, your device model, app version and a short description of the issue. If relevant, include your appointment or sale reference. Do not email your password, full bank details or identity-document images.

Account deletion and privacy

See how to request account deletion and the Aimgold privacy policy.